Terms and Conditions
Effective Date: 2-Jan-2025
Welcome to Wander and Wend! By using our website (wanderandwend.com) and purchasing our products, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before using our services.
1. General
These Terms and Conditions (“Terms”) govern your use of wanderandwend.com (“Website”) and the purchase of products from our store. By accessing or using the Website, you agree to be bound by these Terms. If you do not agree, you may not use the Website.
2. Eligibility
You must be at least 18 years old or have the permission of a legal guardian to use our Website and make purchases.
3. Products and Customization
- Product Descriptions: We strive to provide accurate descriptions of our products. However, colors, designs, and sizes may vary slightly due to screen settings or production processes.
- Customization: For customizable items, you are responsible for providing accurate and complete information. Once your order is submitted, changes may not be possible.
- Personalized Items: Custom orders are final sale and cannot be returned or refunded unless there is a defect in the product.
4. Orders and Payment
- Order Acceptance: All orders are subject to our acceptance. We reserve the right to cancel or refuse orders at our discretion.
- Payment Methods: We accept major credit cards, PayPal, and other payment methods listed on the Website. All payments are processed securely.
- Pricing: Prices are subject to change without notice. Prices displayed at the time of purchase will apply.
5. Shipping and Delivery
- Processing Time: Orders are typically processed within five business days. Custom orders may require additional time.
- Shipping: We ship domestically for a flat rate of $5. Shipping is generally free for orders over $75 – may exclude large or heavy items.
- Delays: Wander and Wend is not responsible for delays caused by carriers, customs, or other factors beyond our control.
6. Returns and Exchanges
- Eligibility: Returns or exchanges are accepted for non-customized items within 30 days of delivery. Items must be unused and in original condition.
- Non-Returnable Items: Customized or personalized items cannot be returned or exchanged unless defective.
- Process: Contact us at [support@wanderandwend.com] to initiate a return or exchange. Customers are responsible for return shipping costs unless the item is defective.
7. Intellectual Property
All content on the Website, including text, images, logos, and designs, is the property of Wander and Wend and is protected by intellectual property laws. Unauthorized use is prohibited.
8. User Conduct
You agree not to:
- Use the Website for unlawful purposes.
- Upload or distribute viruses or malicious code.
- Engage in activities that disrupt or harm the Website’s functionality.
9. Limitation of Liability
To the maximum extent permitted by law, Wander and Wend shall not be liable for any indirect, incidental, or consequential damages arising from your use of the Website or purchase of our products.
10. Indemnification
You agree to indemnify and hold Wander and Wend harmless from any claims, liabilities, or expenses arising from your breach of these Terms or misuse of our Website.
11. Privacy Policy
Our Privacy Policy outlines how we collect, use, and protect your personal information. By using the Website, you consent to the practices described in our Privacy Policy.
12. Governing Law
These Terms are governed by the laws of the United States. Any disputes will be resolved exclusively in the courts of the United States.
13. Changes to Terms
We reserve the right to update or modify these Terms at any time. Changes will be effective immediately upon posting. Your continued use of the Website constitutes your acceptance of the updated Terms.
14. Contact Us
For questions or concerns about these Terms, please contact us at:
- Email: support@wanderandwend.com
Thank you for choosing Wander and Wend! We hope you enjoy our products.
